Marta joined our Universal Cleaners team in 2020 as a Senior Operations Manager. Marta first entered the Janitorial Industry over ten years ago and quickly advanced through the ranks. Over the course of her profession Marta advanced to a position where she was responsible in managing and facilitating the cleaning in various commercial buildings ranging from Condominiums, Medical Clinics, Retail Stores, Industrial Plants and Institutional across Southern Ontario. Her passion and commitment to excellence and maintaining a high level of customer service made Marta an ideal fit to join our management team.
Rami joined our Universal Cleaners team in the middle of 2020 as a Sanitation Supervisor and has been in this part of the industry for over 10 years. Working with some of Canada's most reputable Food Plants, Rami was recruited by our Company as a Supervisor at one of our highly demanding accounts. During his Supervisory role, Rami demonstrated exceptional management skills of his team, knowledge of the industry, achieved exceptional cleaning results and exceeded our Clients expectation. In 2021, Rami was tasked to Supervise multiple locations with the challenge of maintaining our Company's high standards, exceeding customer expectations and maintaining a high employee morale and he achieved all expectations. In 2022, Rami was promoted as an Operations Manager for his exceptional track record and continues to manage these same accounts where our clients and employees have grown to love him. Rami continues to excel in his new role and helps our Company fulfil our values
Pasquale Romano joined Universal Cleaners Inc. in April 2008 and was a vital part in supporting our Company’s operations. Pasquale over the years developed strong leadership skills in managing multiple locations, employees and expanded his skills in the specialty services sector of the Janitorial industry. A thorough knowledge and experience in carpet washing, floor polishing and grout cleaning made Pasquale the perfect fit to become Universal’s Specialty Services Manager in early 2018. This role was created with the ever-growing demand of our Company Profile specific to these services. Pasquale to date manages multiple specialty services teams for our Company and continues to assure all projects are completed in a satisfactory and timely manner. Keeping customer satisfaction high with great project results has allowed our Company to further grow our reputation in the specialty services sector. This has also resulted in Universal Cleaners receiving multiple awards for best in industry standards. Pasquale to date continues to manage our specialty services team(s) and studies best industry practices regularly in order to assure our Company continues to provide un-matched specialty services within the Janitorial industry.
Our company continues to build a great reputation through our 4 pillars to success.
Integrity, progressiveness, competitiveness and customer service.
Universal Cleaners Inc. continues to grow leaps and bounds. Servicing some of Canada’s most reputable chains and franchise retail stores – adding new contracts and still maintaining a healthy relationship with our partners who helped us become who we are.
Top notch cleaning and services for all your needs. Kind, courteous, and professionalism standards are a benchmark from Universal Cleaners. With a recent collaboration with Spicer landscaping, you can have all your commercial needs attended to with one simple call. Would highly recommend Universal Cleaners when you want to take your business the next step.
Always very co-operative and responsive to concerns. Cleaners do a great job and are very thorough. Our experience with Universal Cleaners has been entirely positive.”
I have been very happy with the services provided to me by Universal Cleaners. They always do a great job of cleaning my business, are quick to reply to any questions I have, offer many services outside of cleaning (carpet repair, vinyl floor installation etc) and are always friendly and professional. I would highly recommend them to anybody looking for a great company to do business with
McMaster Innovation Park appreciates your dedication to excellent service provided to our facilities. Tony and his crew exceed my expectations and I congratulate you for your commitment to outstanding service. Universal Cleaners offer a wide range and complete janitorial cleaning services and work very hard to make sure the cleaning stays of high quality each day. If you want your property cleaned with quality that you yourself would do, then definitely hire Universal Cleaners. Thanks again for your professional service. I highly recommend Universal Cleaners if you want the best cleaning around
We have been using Universal Cleaners for over 5 years now and we have never had to look elsewhere. Our Cleaners do a great job every time they visit. If there were any issues they were rectified immediately. Very happy.
Universal Cleaners has the best service, rates and colleagues. They are professionals in what they do and take such diligence in ensuring your space is spick and span from top to bottom! Their ability to get challenging tasks completed are second to none. Tony has extensive industry experience and one of the tougher jobs in his industry to ensure his clients are always satisfied with the quality of their cleaning. I would recommend Universal Cleaners for all your cleaning needs!
Universal Cleaners Inc. lives by its core values and its ethical principles. Every employee in the Group is expected to share these values and principles. At the center of our ethical principles is our commitment to business integrity. Adherence to these uncompromising standards is part of what it means to be an employee of a best-in-class company. Our employees must never compromise adherence to this statement for financial or personal gain. We do not tolerate any practice that is not born of honesty, integrity and fairness, anywhere where we do business.
We are advocates of progress. We realize that methods and practices continuously evolve. Our group works diligently to develop new methods to enhance the cleanliness of our client’s facilities. This is achieved through the use of “state of the art” machinery and continuous training and developing of our staff.
Value creation is the primary aim of any business entity. We create value for our customers through incentives and service. It is through our exceptional service that our customers have become our biggest advocates.
Listed on every Company’s core value, but seldom achieved. Our Leadership team stems from Customer Service. It is simple, follow through on your promises in a timely manner. And we make sure the same message is delivered to our front line staff.
Our approach is simple– we strive to WOW our clients on every clean, every time.