About Us

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sr. operations manager

Rozalin Youssef

Rozalin was a part of Universal Cleaners team since its inception in April of 2008.  Rozalin joined her older brother in his business venture and to this date plays an integral part to Universal Cleaners success. Rozalin had already been established in the Janitorial Services industry for 5 years before helping our organization launch.  With a background in cleaning, being a team lead and supervising, Rozalin was the perfect fit to manage Universal’s operations.  10 years on and Rozalin continues to be an integral part of our growing organization and has developed exceptional Management skills.  Rozalin to date, manages highly sensitive and important accounts for our Universal Cleaners Organization.  Assuring that both, clients and employees are happy to be partnered and employed by our company.  Rozalin continues to oversee the company’s operation which now stretches across Southern Ontario and continues to provide un-matched janitorial cleaning services.

Sr. Operations Manager

Marta Kazmirska

Marta joined our Universal Cleaners team in 2020 as a Senior Operations Manager.  Marta first entered the Janitorial Industry over ten years ago and quickly advanced through the ranks. Over the course of her profession Marta advanced to a position where she was responsible in managing and facilitating the cleaning in various commercial buildings ranging from Condominiums, Medical Clinics, Retail Stores, Industrial Plants and Institutional across Southern Ontario.  Her passion and commitment to excellence and maintaining a high level of customer service made Marta an ideal fit to join our management team.

Specialty Services Manager

Pasquale Romano

Pasquale Romano joined Universal Cleaners Inc. in April 2008 and was a vital part in supporting our Company’s operations.  Pasquale over the years developed strong leadership skills in managing multiple locations, employees and expanded his skills in the specialty services sector of the Janitorial industry.  A thorough knowledge and experience in carpet washing, floor polishing and grout cleaning made Pasquale the perfect fit to become Universal’s Specialty Services Manager in early 2018. This role was created with the ever-growing demand of our Company Profile specific to these services.  Pasquale to date manages multiple specialty services teams for our Company and continues to assure all projects are completed in a satisfactory and timely manner. Keeping customer satisfaction high with great project results has allowed our Company to further grow our reputation in the specialty services sector. This has also resulted in Universal Cleaners receiving multiple awards for best in industry standards. Pasquale to date continues to manage our specialty services team(s) and studies best industry practices regularly in order to assure our Company continues to provide un-matched specialty services within the Janitorial industry. 

Our Vision

The Power of Optimism.

To be the leading Commercial & Industrial Cleaning Service provider across Ontario through Integrity, Progressiveness, Competitiveness & Customer Service.

Our company continues to build a great reputation through our 4 pillars to success.

Integrity, progressiveness, competitiveness and customer service.

why choose us?

Our approach is simple– we strive to WOW our clients on every clean, every time.

Universal Cleaners Inc. continues to grow leaps and bounds. Servicing some of Canada’s most reputable chains and franchise retail stores – adding new contracts and still maintaining a healthy relationship with our partners who helped us become who we are. 

100% Customer Rentention

Since 2010 we are proud to have not lost a single client

24 Hour Priority Service

You and your business are always our first priority.

Professional Quality

Our cleaning teams are efficient, fully trained and certified.

Enviromental Safety

We use healthier, safer, environmentally friendly cleaning products.

Equipment Upgrades

We invest in the latest Janitorial Equipment to service your facility.

Accurate Pricing

Our state of the art quoting system will provide you with accurate pricing.

What our Customers have to say...

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Brad LeCouter Business Owner

Top notch cleaning and services for all your needs. Kind, courteous, and professionalism standards are a benchmark from Universal Cleaners. With a recent collaboration with Spicer landscaping, you can have all your commercial needs attended to with one simple call. Would highly recommend Universal Cleaners when you want to take your business the next step.

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City of Brantford Procurement Dept

Always very co-operative and responsive to concerns. Cleaners do a great job and are very thorough. Our experience with Universal Cleaners has been entirely positive.”

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Laura A. Zoom Zoom's Playground

I have been very happy with the services provided to me by Universal Cleaners. They always do a great job of cleaning my business, are quick to reply to any questions I have, offer many services outside of cleaning (carpet repair, vinyl floor installation etc) and are always friendly and professional. I would highly recommend them to anybody looking for a great company to do business with

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Sherry Mahood Property Services, McMaster Innovation Park

McMaster Innovation Park appreciates your dedication to excellent service provided to our facilities. Tony and his crew exceed my expectations and I congratulate you for your commitment to outstanding service. Universal Cleaners offer a wide range and complete janitorial cleaning services and work very hard to make sure the cleaning stays of high quality each day. If you want your property cleaned with quality that you yourself would do, then definitely hire Universal Cleaners. Thanks again for your professional service. I highly recommend Universal Cleaners if you want the best cleaning around

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Sue White Office Administrator St. John's Ambulance

We have been using Universal Cleaners for over 5 years now and we have never had to look elsewhere. Our Cleaners do a great job every time they visit. If there were any issues they were rectified immediately. Very happy.

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Lina Ferraro Acumen Insurance Group

Universal Cleaners has the best service, rates and colleagues. They are professionals in what they do and take such diligence in ensuring your space is spick and span from top to bottom! Their ability to get challenging tasks completed are second to none. Tony has extensive industry experience and one of the tougher jobs in his industry to ensure his clients are always satisfied with the quality of their cleaning. I would recommend Universal Cleaners for all your cleaning needs!

We are Professionals with a personal touch

One point contact means that you and your business are always our first priority.

Core Values

Universal Cleaners Inc. lives by its core values and its ethical principles. Every employee in the Group is expected to share these values and principles. At the center of our ethical principles is our commitment to business integrity. Adherence to these uncompromising standards is part of what it means to be an employee of a best-in-class company. Our employees must never compromise adherence to this statement for financial or personal gain. We do not tolerate any practice that is not born of honesty, integrity and fairness, anywhere where we do business.

 We are advocates of progress. We realize that methods and practices continuously evolve. Our group works diligently to develop new methods to enhance the cleanliness of our client’s facilities. This is achieved through the use of “state of the art” machinery and continuous training and developing of our staff.

Value creation is the primary aim of any business entity. We create value for our customers through incentives and service. It is through our exceptional service that our customers have become our biggest advocates.

Listed on every Company’s core value, but seldom achieved. Our Leadership team stems from Customer Service. It is simple, follow through on your promises in a timely manner. And we make sure the same message is delivered to our front line staff.

Contact Us Today

Our approach is simple– we strive to WOW our clients on every clean, every time.