Universal Cleaners Inc. continuously revisits existing partnered accounts to assure best practices are applied.
Every account in our Organization is considered a Project at work. The purpose for such assessment is due to ever evolving processes and change in legislature. Universal Cleaners Inc. continuously revisits existing partnered accounts to assure best practices are applied. Our Company approach overall is reliant on understanding the required services to be rendered, the Health, Safety and Environmental risks at hand and a high level of communication plus coordination of all parties involved in the provision of services.
The following steps would need to be adhered to and be seamless at all times in order to achieve a positive impact on all accounts:
Step 1. Identification & Evaluation:
UCI Business Development accompanied with the Operations Manager meets with the Prospective Client to discuss and learn about the type, scope and frequency of service that the client is seeking to be serviced for. This step will also allow the Client to identify “points of pain” that have been ongoing with their existing service provider so that they can be eliminated. Lists of the positive points are also documented in order to assure continued standard with UCI. This formal introduction process also allows the prospective client to learn more and ask about our Organization. During this meeting UCI will identify and evaluate the impact any Legislature may have for managing such an account. A thorough evaluation of the Environmental risks which may arise along with a detailed understanding towards Health and Safety for our staff while servicing the prospective account. An Evaluation of Equipment, Materials and Staff required is also identified in detail to assist us in providing you with the most accurate pricing
Step 2. Estimation:
UCI Business Development will determine if the prospective Client falls within our risk guidelines for provision of services and if so commences the process for pricing using our UCI Estimator software (which considers the type of work requested, scope, frequencies, cost on consumables/chemicals and Legislative fringe costs).
Step 3. Conclusion:
UCI Business Development along with the Operations manager reviews the step 3 estimation process with the Client and provides a proposal for services along with pricing. *UCI procures the Clients services and moves to step 4.
Step 4. Execution:
The Operations Manager begins to arrange the delivery of all equipment, supplies and materials required to furnish the service. The Operations Manager will also review with the site Supervisor and Staff of their Job Routines, Health & Safety practice/guideline, and frequency of tasks. UCI Management will also arrange training on any new equipment to be delivered on site and assures that all staff is familiar and understands the UCI audit program.
At Universal Cleaners Inc we recognize the importance of your focus on your business matters. Make us a one point contact for all your Business facility needs and allow us to help you win.
Our approach is simple– we strive to WOW our clients on every clean, every time.
Top notch cleaning and services for all your needs. Kind, courteous, and professionalism standards are a benchmark from Universal Cleaners. With a recent collaboration with Spicer landscaping, you can have all your commercial needs attended to with one simple call. Would highly recommend Universal Cleaners when you want to take your business the next step.
Always very co-operative and responsive to concerns. Cleaners do a great job and are very thorough. Our experience with Universal Cleaners has been entirely positive.”
I have been very happy with the services provided to me by Universal Cleaners. They always do a great job of cleaning my business, are quick to reply to any questions I have, offer many services outside of cleaning (carpet repair, vinyl floor installation etc) and are always friendly and professional. I would highly recommend them to anybody looking for a great company to do business with
McMaster Innovation Park appreciates your dedication to excellent service provided to our facilities. Tony and his crew exceed my expectations and I congratulate you for your commitment to outstanding service. Universal Cleaners offer a wide range and complete janitorial cleaning services and work very hard to make sure the cleaning stays of high quality each day. If you want your property cleaned with quality that you yourself would do, then definitely hire Universal Cleaners. Thanks again for your professional service. I highly recommend Universal Cleaners if you want the best cleaning around
We have been using Universal Cleaners for over 5 years now and we have never had to look elsewhere. Our Cleaners do a great job every time they visit. If there were any issues they were rectified immediately. Very happy.
Universal Cleaners has the best service, rates and colleagues. They are professionals in what they do and take such diligence in ensuring your space is spick and span from top to bottom! Their ability to get challenging tasks completed are second to none. Tony has extensive industry experience and one of the tougher jobs in his industry to ensure his clients are always satisfied with the quality of their cleaning. I would recommend Universal Cleaners for all your cleaning needs!