Step 1. Identification & Evaluation:
UCI Business Development accompanied with the Operations Manager meets with the Prospective Client to discuss and learn about the type, scope and frequency of service that the client is seeking to be serviced for. This step will also allow the Client to identify “points of pain” that have been ongoing with their existing service provider so that they can be eliminated. Lists of the positive points are also documented in order to assure continued standard with UCI. This formal introduction process also allows the prospective client to learn more and ask about our Organization. During this meeting UCI will identify and evaluate the impact any Legislature may have for managing such an account. A thorough evaluation of the Environmental risks which may arise along with a detailed understanding towards Health and Safety for our staff while servicing the prospective account. An Evaluation of Equipment, Materials and Staff required is also identified in detail to assist us in providing you with the most accurate pricing
Step 2. Estimation:
UCI Business Development will determine if the prospective Client falls within our risk guidelines for provision of services and if so commences the process for pricing using our UCI Estimator software (which considers the type of work requested, scope, frequencies, cost on consumables/chemicals and Legislative fringe costs).
Step 3. Conclusion:
UCI Business Development along with the Operations manager reviews the step 3 estimation process with the Client and provides a proposal for services along with pricing. *UCI procures the Clients services and moves to step 4.
Step 4. Execution:
The Operations Manager begins to arrange the delivery of all equipment, supplies and materials required to furnish the service. The Operations Manager will also review with the site Supervisor and Staff of their Job Routines, Health & Safety practice/guideline, and frequency of tasks. UCI Management will also arrange training on any new equipment to be delivered on site and assures that all staff is familiar and understands the UCI audit program.
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